Don't mess with me and ADA!

Russ Newton
Jan 18, 2022
1 min read

So this is how I deal with folks that will not allow for communication with a mute person. And I checked ADA to be sure, Mute is a protected class. And they provide a handy link to file a complaint. So here is my complaint to the United States Department of Justice Civil Rights Division.

7 Comments

Vivian Weber

Jan 18, 2022

Just another thought:

Could you/would you use a TTY Phone?

Vivian Weber

Jan 19, 2022

Replying to

yes, I believe so. But most medical centers have TTY's. And certainly a department that deals with folks with disabilities should have them. Just a thought. Wishing you a peaceful night.

dan

Jan 18, 2022

Well done Russ! It's shocking that they haven't already addressed this as a provider to folks with disabilities.

Russ Newton

Jan 18, 2022

Replying to

Dan,

It was so frustrating to deal with. I applied for three different companies. The first two allowed me to put in where the phone number goes "I am mute, please use email" But this company would not let me register without a phone number. Which I refuse to to do. And to your point. I can't be the first mute person to reach out to them. But I am certainly the most annoyed one! Lets see how they respond to the Civil Rights division!

jotterson58

Jan 18, 2022

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Be the change Russ, thanks for advocating for others.

Russ Newton

Jan 18, 2022

Replying to

John,

We that is one byproduct for sure but it is my anger at being blocked which is my driving force! Russ