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  • Writer's pictureRuss Newton

ADA and am I pissed about it not being followed!

History of the ADA

The ADA was signed into law on July 26, 1990, following many years of advocacy by the disability and civil rights communities.

Since then, the ADA has transformed American society, guaranteeing that people with disabilities have the same opportunities as everyone else to enjoy employment opportunities, purchase goods and services, and participate in state and local government programs.

The ADA was modeled after the Civil Rights Act of 1964, which prohibits discrimination on the basis of race, color, religion, sex, or national origin. The ADA is an equal opportunity law for people with disabilities.

So I am trying to purchase an alert system for if I fall and can't get up. And I got a site from my doctor where I can purchase a system. So I go on line and the site is a listing of the top ten best devices on the market. Useful. So I had to apply to get a price, so I applied for the number one. When they asked for a phone number I put in "I am mute, please use email for all communications" . Simple, direct, they way I roll. Then I look at number 3 and that looked interesting so I applied for pricing information from them and it followed the same course as the number one. Then I decided to apply with number 2. Medical Guardian. And when I tried to put I am mute, it said numbers only. So I was disgusted at this violation of the law. Then I noticed a chat box and I decided to educate them. So I type I will not purchase from a company that can only communicate via the phone. I am mute. The chat bot didn't understand me. But it did give the option of emailing them. So I played along. When the screen came up, it asked for my email and phone number. And wouldn't give me their email without my phone number. Now I am furious. So I looked up there company online, found an email address. I also looked up ADA and found out how to file a charge. And I email this to them.

"I am mute and can not leave a phone number because if you call me I can’t speak. I will never buy anything from a company that does not allow communication that is not possible for me to get without using the phone, which I can't do. You will be hearing from the ADA shortly"

DOJ Civil Rights - Do Not Reply <>1:24 PM (6 minutes ago)

======================================================= Please do not reply to this email. This is an unmonitored account. ======================================================= Thank you for submitting a report to the Civil Rights Division. Please save your record number for tracking. Your record number is: 128462-ZQF.

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1 Comment

Vivian Weber
Vivian Weber
Jan 11, 2022

The ADA has taken this Country a long way in helping those with disabilities, but clearly, not far enough. My nephew was paralyzed from the shoulders down in an accident. Through his eyes and yours, I see the shortcomings

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